Customer struggle

Understand customer struggle

Replay sessions to understand customer struggles.

User context

Get the complete context

See the entire experience of users.

Support ticket

Integrate with Help desk tools

Connect session replays to support tickets.

Support with Context


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Gain context for support requests

Replay all sessions of the support requester.

Understand the complete user journey

Build empathy by understanding the users' perspective.

Surface user struggles automatically

Get a 360° view of your user and automatically surface struggle points.

Integrate with Help desk tools

Connect with Help desk tools, for example Intercom, Zendesk and others, to pair support requests with session replays.

Customer Spotlight


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